Q1 :Are you a trader or manufacturer?

A1: We are a manufacturer dedicated in designing and manufacturing gas springs.

Q2: What is your terms of payment?

A2: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3: Can you produce according to the samples?

A3: Yes, we can produce by your samples or technical drawings.

Q4: How can we get samples from you?

A4: Free samples are provided,you just to need take care of the freight by below three ways. ***Offering us the courier account ***Arranging pick-up service ***Paying the freight to us by bank transfer.

Q5: How long is the delivery time?

A5: 10-20 days after received the deposit.If you have special requirement on delivery time,please let us know.

Q6: What’s the payment terms?

A6: Normally Bank transfer or other as your request.

Q7: What should we do if quality defects occurred after received the goods?

A7: Please kindly send us photos with detailed description by email,JW will solve it for you immediately,refund or exchange will be arranged once verified.